Frequently Asked Questions

Everything you need to know about your next favorite carryall.

What materials are used in Gear Bags products?

We use premium, ethically sourced materials including water-resistant ballistic nylon, top-grain leather accents, and reinforced hardware to ensure both style and durability.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range between 7-14 business days.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be in their original, unused condition with all tags attached to be eligible for a full refund.

Do Gear Bags come with a warranty?

Yes, all our bags are backed by a limited lifetime warranty covering manufacturing defects in materials and workmanship.

How should I clean and maintain my bag?

We recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or dry cleaning to preserve the integrity of the water-resistant coatings.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.